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Self Service + A&R FAQs
SELF SERVICE TUTORIALS (VIDEOS)
If you do not find the answers to your questions below please contact us at admissions@tanxiqiao.net
Go to http://selfservice.tanxiqiao.net/student and then click Self Service. Then login with your username and password.
Watch this video Butte College Self Service Overview
Search and register for classes, pay fees, update your contact information, get your
unofficial transcript, view your notifications, and access your financial aid package.
2. Click on “Schedule, Register, and Drop Classes.” Locate your individual courses to the left of your Schedule. You may have to scroll down to see all of your classes.
3. Click on the blue Drop Button for each course that your wish to drop.
4. A pop-up box will ask you to select the courses you wish to drop and click “Update”.
Classes that have been successfully dropped will have a status of “Planned.” The course
will change from green to gold shading on your Schedule. Dropped classes will remain
on the “Schedule” even though you are no longer enrolled. In order to remove “Planned
Courses” from the Schedule, click on the “X’s” next to each individual course. If
you have dropped all of your courses, you may click on the “Removed Planned Courses”
button to remove all of your courses from your Schedule.
For more information click on Self Service: Steps To Drop A Class.
Contact the Support Center (530) 895-2511 or email admissions@tanxiqiao.net for assistance.
Students must request an add authorization from an instructor to add a course after the class has begun. Students on a waitlist who have not been added by the start of the course will also need to follow these steps.
To request an add authorization, please follow the steps below or watch the included video.
1. Find the instructor’s email addressInstructor email addresses can be found by logging into your MyBC Self-Service portal by clicking on the course "section name" in the schedule of classes, or by searching in the campus directory.
2. Email the instructor from your Butte Student EmailInclude the following in your email to the instructor:
- Name
- ID Number
- Course name
- Section number of course to be added
- Request for add authorization (use sample language below):
Hello (instructor name), my name is (your name), ID number (your student ID number), and I am writing to request an add authorization to your course (insert course name), section (insert section number). Thank you.
3. Wait for a confirmation emailThe instructor will email you to confirm that they have authorized you to add their course.
4. Register for the course in MyBC Self-ServiceUpon receiving an email confirmation, the student must register for the course in Self Service before the add deadline.
5. Watch the videoThe included video provides step-by-step instruction on requesting an add authorization to register for classes.
6. Questions?Contact admissions@tanxiqiao.net or call (530) 895-2511 if you have further questions about the add authorization process.
There may be various reasons why you are unable to register after receiving confirmation that you have add authorization to add a course:
- Check your hold notifications in your self-service account to make sure all your holds are cleared.
- You may be trying to register for a different section than the one the instructor authorized for you. Please check your "Petitions & Waivers" tab in the "Schedule, Register and Drop Classes" section of your self-service to verify the course you have been authorized to add.
- If you do not see a course listed in the "Petitions & Waivers" tab, you have not yet been granted add authorization. Please reach back out to the instructor.
- If you had this section planned in your schedule before you received add authorization, you will need to delete it and then readd it.
Email the instructor and ask to be reinstated into the course. If they approve, they
will email admissions@tanxiqiao.net with your name, student ID number, and the course information and ask to add you
back into the class.
Do not attempt to readd yourself with add authorization in this case- add authorizations are to be used once for your original registration. After that
first use, instructors must request a reinstate via email.
Steps to Add a Class from the Waitlist:
Before class begins: If you've been able to put yourself on the waitlist, you'll automatically be enrolled as other students drop and space becomes available.
Students must request an add authorization from an instructor to add a course after the class has begun. Students on a waitlist who have not been added by the start of the course will also need to follow these steps.
To request an add authorization, please follow the steps below or watch the included video.
1. Find the instructor’s email address
Instructor email addresses can be found by logging into your MyBC Self-Service portal by clicking on the course "section name" in the schedule of classes, or by searching in the campus directory.
2. Email the instructor from your Butte Student Email
Include the following in your email to the instructor:
- Name
- ID Number
- Course name
- Section number of course to be added
- Request for add authorization (use sample language below):
Hello (instructor name), my name is (your name), ID number (your student ID number), and I am writing to request an add authorization to your course (insert course name), section (insert section number). Thank you.
3. Wait for a confirmation email
The instructor will email you to confirm that they have authorized you to add their course.
4. Register for the course in MyBC Self-Service
Upon receiving an email confirmation, the student must register for the course in Self Service before the add deadline.
5. Watch the video
The included video provides step-by-step instruction on requesting an add authorization to register for classes.
6. Questions?
Contact admissions@tanxiqiao.net or call (530) 895-2511 if you have further questions about the add authorization process.
Watch this video Search and Schedule Classes
From the Self Service Homepage, click on the Search for Classes box. In the Advanced
Search tab, select your desired term. Then, select a Course subject from the Course
and Section drop-down menu. You can also use the Search for Course box to find courses
by entering a course name, title, or subject. You can enter the course name (for example,
Math-18 or Math 18) to locate a specific course in the Search for courses field. You
can also enter a keyword to find courses by title. For example you might enter British
to find a British Literature course. When you use the Search for courses field, the
courses found will be listed in order of how well they match your keywords. You can
also enter a section number like 6801 or N6801 to find a specific course section.
After the pertinent courses have been identified, you can select View Available Sections
for [course name] to see sections for each specific course.
Click Add Section to Schedule from your search results.
Contact Admissions and Records at (530) 895-2511 or admissions@tanxiqiao.net if you need assistance.
After you search and add courses to your schedule (see "How do I search for course sections in Self Service?"), go to the homepage.
- Click on the homepage and go to the sidebar. Click on Academics and scroll down to Schedule and Register Classes.
- You will see your schedule with all the sections you’ve planned or added.
- Sections that are planned are in yellow
- Sections that show a conflict such as meeting times conflict or a conflicting enrollment or the course if full show in red.
- Sections that you have registered show in green.
- Sections with no specific meeting times will show below the schedule.
- To register in all of the planned classes on your schedule, click on the Register Now button on the top right of the screen.
- To register for classes, individually, click on the Register button below each course on the left. If the course turns green on your schedule, you are successfully registered.
- If the course does not show up as green with a status of "Registered", you are not registered. Contact Admissions and Records if you can not determine why you are not able to register for the class at (530) 895-2511 or admissions@tanxiqiao.net
Watch this video Self Service Login and Notifications
Click on the homepage and go to the sidebar. Click on Academics and scroll down to
Schedule and Register Classes.
Click on the print icon above the schedule to print your schedule. Your schedule
is color-coded:
- Sections that are planned are in yellow
- Sections that show a conflicting enrollment such as meeting times conflict or the course is full are outlined in red
- Sections that are successfully registered are green.
- Sections with no specific meeting times will show below the schedule- check the color to know if you are enrolled.
You can also check the registration status for each course to the left of the schedule.
Each course will be listed with the registration status above it: planned, registered,
or waitlisted
Contact Admissions and Records for assistance at (530) 895-2511 or admissions@tanxiqiao.net
7 Days to Pay is suspended for the 2024-2025 Academic Year. This means that you will
not be dropped for nonpayment.
Please contact Admissions & Records if you have questions or need more information
about payment options at (530) 895-2511.
Instructions in progress. Contact Admissions and Records at (530) 895-2511 or email admissions@tanxiqiao.net for assistance.
If eligible, a credit will appear on your MyBC portal. You may choose to leave the credit and apply the amount to future classes. If you would like to receive the money back, please email Amy Duncan duncanam@tanxiqiao.net with your name, student ID number, and the mailing address.
*There is a $10 processing fee.
Go to Financial Information and select Tax Information from the drop-down menu.
Content editor:
Julie Scarpelli
530-895-2511